These Terms and Conditions (“Terms”) govern your access to and use of the website www.dohowellnessclinic.com (the “Site”), its related mobile applications, and any virtual or in-home health and wellness services provided by Doho Wellness Clinic LLC (“we,” “us,” or “our”).
By accessing or using our Site or services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, discontinue use immediately.
1. Updates to the Terms
We reserve the right to update or modify these Terms at any time. Updates will be indicated by the “Effective Date” above. Your continued use of the Site or services after an update constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically to remain informed of changes.
2. Scope of Services
Doho Wellness Clinic LLC provides both virtual and mobile healthcare services to residents of Texas, including the Rio Grande Valley (RGV) area.
Our services include, but are not limited to:
- Mobile IV hydration therapy
- Vitamin and nutrient infusions
- Hormone replacement therapy (HRT)
- Weight loss programs
- Wellness and lifestyle guidance
Services are delivered virtually, or in person at a patient’s home, workplace, or event site, by licensed Family Nurse Practitioners (FNPs), Registered Nurses (RNs), and collaborating Physicians following all HIPAA and Texas Board of Nursing (BON) regulations.
Patients are responsible for providing a safe, clean, and private environment during in-home visits.
3. Guidelines for Reviews
We may provide areas on our Site or mobile app for users to leave reviews or ratings. When posting a review, you agree to the following:
- You must have firsthand experience with the service or provider being reviewed.
- Reviews may not contain profanity, abusive language, hate speech, or discriminatory remarks.
- Reviews must not contain references to illegal activity.
- You may not post reviews if affiliated with a competitor in a manner that presents a conflict of interest.
- You may not post false, misleading, or defamatory statements.
- You may not organize or participate in campaigns to post multiple positive or negative reviews.
We reserve the right to moderate, edit, reject, or remove reviews at our discretion. Reviews reflect the opinions of individual users and not necessarily those of Doho Wellness Clinic LLC.
By submitting a review, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute your review content across our platforms and marketing materials.
4. In-Home Visit Policy
When scheduling mobile or in-home services, you acknowledge and agree to the following:
- Our clinicians must be allowed safe and reasonable access to your premises.
- The environment must be clean, well-lit, and free from hazards.
- Pets should be secured, and smoking should be avoided during the visit.
- The clinician reserves the right to cancel or reschedule any visit if the environment is unsafe, unsanitary, or noncompliant with professional standards.
You understand that mobile visits are considered extensions of a clinical setting and that all applicable privacy, documentation, and consent procedures will apply.
5. Mobile Application License
If you access our services via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use the app on your personal mobile device.
You agree not to:
- Reverse engineer or modify the application.
- Use the application to transmit malware or spam.
- Violate any state or federal regulations while using the app.
- Use our software for commercial or competitive purposes.
Apple and Android Devices
If the app is downloaded from the Apple App Store or Google Play Store, you agree to their respective usage terms.
Each app distributor acts as a third-party beneficiary of this agreement and may enforce its terms.
6. Third-Party Websites and Content
Our Site may contain links to third-party websites, resources, or content not owned or controlled by Doho Wellness Clinic LLC.
We are not responsible for the accuracy, legality, or practices of any third-party site.
Accessing these sites is done at your own risk, and their respective terms and privacy policies will apply.
7. Telehealth Consent
By agreeing to these Terms, you consent to receiving telehealth services from Doho Wellness Clinic LLC.
Telehealth involves remote consultations via video, phone, or secure online communication platforms.
These services comply with HIPAA, Texas Medical Privacy Laws, and Texas BON telehealth standards.
You understand that telehealth:
- May include reviewing medical history, prescribing medication, and developing care plans.
- Has limitations compared to in-person care.
- May not be appropriate for emergency conditions.
If you experience a medical emergency, call 911 immediately.
8. Privacy and Data Protection
Your privacy is protected under our HIPAA Privacy Notice and Website Privacy Policy.
All personal health data is handled in compliance with HIPAA and Texas privacy laws.
You agree to these policies by using our Site or services.
9. Limitation of Liability
Doho Wellness Clinic LLC is not liable for damages resulting from:
- Inaccurate or outdated information on the Site.
- Delays, cancellations, or rescheduling of in-home or telehealth visits due to circumstances beyond our control.
- Unauthorized access or technical failures despite reasonable safeguards.
- Misuse of the Site or app by users.
Our liability, if any, shall not exceed the total amount paid for the specific service in question.
10. Dispute Resolution
All disputes arising under these Terms shall be governed by and construed in accordance with the laws of the State of Texas.
Any arbitration or legal action shall take place in Hidalgo County, Texas.
By using our services, you consent to this jurisdiction and venue